| Read 13,521-13,540 Reviews out of 93,911 | Read 89,501-89,520 Reviews out of 98,690 Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with … No big deal, I thought, till I tried to report it and get it all sorted. | Read 46,161-46,180 Reviews out of 91,273 All of this could have been avoided if they had told the truth either originally, or on the multiple times we contacted them, that they didnt know when it would be delivered. Written on: 23/07/2020 by KamrynGarrett (1 review written) Victoria Plum delivered a nice bathroom suite - but the basin taps were missing, and rather oddly the shower pipe was obiously second hand, with paint blobs and hard water stains. www.victoria plum.com. Despite letting them know that we had to have a morning delivery on the given delivery day it was 3.30pm when it arrived .... which totally ruined our plans. I had a new bathroom from Victoria Plum installed 9 months ago and just happened to notice cracks appearing in the toilet seat. Taps,shower and towel rail were superb quality,delivery service excellent . Took two weeks for a toilet to arrive, guess what, it … Because of the good service I was able to repair my shower in time for Christmas:-), On-line worked well, but I prefer to handle the goods before buying. I used Victoria Plumb to supply all my bathroom equipment. On confirmation of our order we were than emailed to say that 1 item was out of order so would be contacted when it was back in stock to arrange a delivery date. This review is about Victoria Plum customer service. Will use again. Do you agree with VictoriaPlum.com’s star rating? I did think i could fit it but the beams below the floor prevented me from fitting it. Great quality products at reasonable prices - would definitely recommend. Terrible customer service. VictoriaPlum.com has 5 stars! In the lead-up to this new date we contacted them three times to confirm they would deliver on it. Overall, good service, we are pleased. They give me a delivery slot which was met my very courteous people who rang ahead and placed the items where they were required. Their customer service is appalling. After finally getting through the guy hung up on me as i queried having to pay to return an item for … I received an email immediately confirming delivery date, I then received a text confirming a time (between 11 & 3), on the day of delivery I was called by the driver informing me he was running early & asked if it was OK if he delivered early. www.victoria plum.com. Unfortunately There was nothing else available from Victoria Plum in black slate, so my only choice was to opt for a refund. Once water overflows from the air vent, there is no air … Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. Check out what 98,690 people have written so far, and share your own experience. anyone can look slick on the web and so i was interested to see what the product and service would be like; and im very hard to pleaseVP delievered, not the cheapest, but i would recommend and se again.i would recommend you reasearch showering because your range isnt current an bought 5 shower/wet roiom sets ups from elaswhere including mixers and wall mounted taps for a copper bath (also not from you) etcyour missing out on 8mm shower screens and offset quadrants in the 1400x 900 range with 8mm glass, also youre not giving yourself the chance to up-sell to thing like copper/nickel baths and these are selling elsewhere.if i have a criticism its that the wed description calls the product one name, the box has a different name or even numeric code and the invoice something totally different... that really hacked me off.generally good service, choice but youre missing opportunity in the top end as people are looking for a wow factor piece for their project and you dont have anything to offer here eg copper bateau baths; it just needs one or two at keen prices and you would clean up. So pleased my wife insisted that we should also buy a new Kitchen mixer tap as well. Very quick and efficient ordering and delivery even during the lead up to the Christmas period. Excellent! See business transparency Write a review Write a review Reviews 95,531 Write a review ... Only the latest review will count in the company's TrustScore Tony McQuillan 1 review… Really mixed reviews online (good on Trustpilot but appalling in Reviews.co.uk) - though the majority of bad reviews seem to be issules customiser service, and having items missing when ordering products only - not installation. I've bought my entire bathroom from Victoria Plumb after spending a lot of time looking elsewhere - I was pleasantly surprised about the range of products available and the prices. This was delayed again by a month. I was looking for a good priced mixer shower and the prices on Victoria Plum were great. ordered taps, delivered when said packaged well and clear returns service if needed which i havent needed. Victoria Plumb Overview. After finally getting through the guy hung up on me as i queried having to pay to return an item for which i wanted a replacement' Especially like how easy it is to find dimensions. Id never ever buy from them again. Easy to use web site. It was absolutely impossible to speak to a human at Victoria Plum … Prepare installation location for controllers. Victoria plum website is, easy to use. Took moments to do. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture and Decor category. We would like to show you a description here but the site won’t allow us. Victorian Plumbing is an online-only bathroom company, although it has one showroom. Recent recommendations regarding this business are as follows: "Use the chat , but message as soon … Would not use again. If you have any problems with any of your products you can easily send them back and if you need it quickly you can see for yourself if its in stock on the website. What product guarantee do you offer? Does anyone have any experience using Victoria Plum for items and installation? After placing the order a received confirmation via email and then the day before delivery I received an estminated 2 hour delivery time slot and as planned, items delivered during this. Victoria plum website is a joy to explore and use. While most of my items were ok, I … You can buy a complete bathroom suite package (sink, toilet and bath/shower) or choose to mix and match … Victoria Plumb Overview. They then cancelled delivery at 5pm the day before delivery was due with no explanation and set a new date for end January. © 2020 Trustpilot, Inc. All rights reserved. The delivery guys were great, carrying everything up 15 steep steps and into my bungalow. So you take a chance, if it all goes ok then you get what you pay … We had a great experience of the Victoria Plum design and installation service with Martin at Hull. installation should be completed by a suitably qualified person please dispose of in a responsible manner Contents list Ref Description … Very easy website and really pleased with our items. Our installer started and it was delayed again until when he was due to just be finishing the work. After being fitted the unit looks great and is excellent value.Plumber found the items, a Milo 650 Combination unit plus pulse single lever basin mixer M9022 X fitted comfortably. Install App Help Log out ... www.victoria plum.com. All arrived well boxed and on time. Get yourself to your local plumbers merchant with … awful to deal withordered a shower door in october with a 2 month lead timejust before delivery i found they had the wrong addressi tried to change it but they screwed that upwas re-booked and not deliveredi am a trade customer and had work relying on this, and it has now cost me moneyrepeated online chats with customer service and phone calls and i seem to be no closer to receiving the goodsstrongly advise not to use if you require any reliability. Chatted online with someone and they could not get a replacement to me until the 6th January but if I cancelled the order and reordered it i could get it on the 30th December. See business transparency Write a review Write a review Reviews 91,810 Write a review. Contacted their customer services and they offered a replacement there … I did think i could fit it but the beams below the floor prevented me from fitting it. Do you agree with VictoriaPlum.com’s star rating? Not in lockdown times. Service and Website. Also difficult to fit up toilet seat with the washers, very very tight.However, very pleased and would certainly recommend to others. NOTE LEAVE EXTRA 15 CM SPACE ON EACH SIDE FOR FUTURE CABLE CONNECTIONS. Very pleased with the product which was a walk in shower enclosure; will certainly be ordering from them again for my own needs. It was the first and last time I will use them. Install App For companies ... Visit this website www.victoria plum.com. I would have no hesitations about recommending Victoria Plumb, its the second time I have used them...the first time was so good I came back, so now they have products they supply in both my bathrooms now!The after service is brilliant too, quick phone call with concise info and no snotty sales team, all very dead friendly and couldn't be more helpful, total thumbs up on that score too!Truly, a brilliant company to deal with! Prepare installation location for the AC/DC power supply. This was so simple I ordered and payed for it for delivery to my parents 200 miles away. I have a corian installation company and will advise none of my clients used then anymore.. After the review i recieved a call from Voctoria plum who addressed my issues and agreed that the website was … Prepare the installation location for the e-Valve. They quibble. A variety of time slots. Highly recommend. However whilst fruit trees that are prone to disease are often best avoided, paradoxically, Victoria is a very easy … Do you agree with VictoriaPlum.com’s star rating? Install App For companies ... Visit this website www.victoria plum.com. Write a review. | Read 11,101-11,120 Reviews out of 82,468 Products arrived in full and in perfect condition at the time stipulated, very happy and would definately use again. Do you agree with VictoriaPlum.com’s star rating? 2. Excellent pictures. The products are truly excellent quality, creating the wow factor for a fraction of RRP and no stress or doubt from A to Z . My husband seems pleased with the quality and price. Happy to recommend them and will use them whenever I need such services. Not helpful. We ordered a new suite from them in September, this was mostly delivered on time except for the sink. You … Overall, a faultless service! Not good - but furniture is great. See business transparency Write a review Write a review Reviews 91,810 Write a review. | Read 88,841-88,860 Reviews out of 96,380 many thanks. Check out what 82,468 people have written so far, and share your own experience. I am a bathroom fitter and I have been using victoriaplumbs products for a few years now and I believe you won't find better products at better prices, they have an excellent delivery service and they will phone you on the day to let you know what time they will be coming. Helpful Customer Service staff, able to answer my queries. Ordering bathroom material was so easy. Daniel, who was the chat representative, was very helpful and … © 2020 Trustpilot, Inc. All rights reserved. Install App Help Log out ... www.victoria plum.com. Check out what 91,273 people have written so far, and share your own experience. How can I pay? installation. I have just refurbished 2 shower/toilet rooms and bought all my sanitary ware and showers from VP. Just got to wait until he installs them now.... i used to part owner of the PJH Group (UK's biggest distributor of bathrooms etc) and i sourced the current range of sanitary ware sold by B&Q from the far east (Karat at that time) in the late nineties/early 2000's.ive been out of the industry for over ten years and so was dubious about buying from anyone i didnt know when supplying for a project that requires five bathroooms . Excellent service. Only the latest review will count in the company's TrustScore. 3. After installation .. Use a screwdriver to open the air vent, open the valve and let the water rush into the towel warmer. 1. Do you sell spares? | Read 91,761-91,780 Reviews out of 99,006 Victoria Plum (previously called Victoria Plumb), has more than 20 bathroom collections from a range of brands – Orchard Bathrooms, Mode Bathrooms, Ideal Standard, The Bath Co, Grohe and Clarity. Do you agree with VictoriaPlum.com’s star rating? Delivery men helpful and polite. THERE IS A £50 return fee. have only just ordered and not arrived at delivery date yet so No Comment! Does anyone have any experience using Victoria Plum for items and installation? Write a review. I am delighted to be recommending you all the time. Excellent service, good prices and decent quality goods. I have ordered various items for my new bathroom suite. The overall rating of the company is 2.3 and consumers are mostly dissatisfied.. My Reviews My Settings Install App Help Log out Log in Sign up Install App For companies Overview Reviews About VictoriaPlum.com Reviews ... 90,371 • Excellent . Would not use this company, they are not trustworthy and repeatedly lied to us, causing us to incur additional costs and leaving us without a bathroom over Christmas. It was the first and last time I will use them. Excellent products, price, quality and delivery, Excellent delivery and excellent products. See all articles Returns … I am yet to receive the items so cannot review … Check out what 93,911 people have written so far, and share your own experience. All in … Always received excellent service, deliveries all on time, good quality products, Brill service and delivery and excellent products. I used Victoria Plumb to supply all my bathroom equipment. We ordered some taps Saturday morning and they were here by Tuesday 10am! How do I review your products? Forget Bathstore (how do you think they cover the cost of those fancy showrooms) and Victoria Plumb etc who are more interested in margin over quality. Includes accurate dimensions. We found a great range of products and the descriptions were clear and the additional items needed to fit the bathroom units, were also shown on the same page. https://www.hpmmag.com/news/victoria-plum-launches-installation-service Check out what 99,006 people have written so far, and share your own experience. All purchased in Summer half price sale. Victoria Plumb was first mentioned on PissedConsumer on May 05, 2016 and since then this brand received 55 reviews.. Victoria Plumb ranks 178 of 1472 in Furniture … I also used the `` online chat '' because i live in Northern Irealnd and needed check... At delivery date yet so no comment with VictoriaPlum.com ’ s star?. In Northern Irealnd and needed to check delivery costs etc helpful customer service looking a. 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